Please process all returns here.

• We do not offer "change of mind" returns
• Items purchased in the incorrect size at full price ( no discounts added & excluding socks ) can be returned within 7 business days of delivery for a refund/store credit or exchange.
• Please note refunds will incur a $10 re-stocking fee. Exchanges will be sent complimentary.
• Items purchased with a discount, can be returned within 7 business days for store credit only, unless marked final sale.
  Note : For your return to be accepted, you must lodge your return & post to us within 7 business days, from the day of delivery.
• Garments must be returned in original condition unworn, unwashed, unmarked, unaltered and suitable for resale with tags attached.
• Please send any return questions to [email protected] with your order number & query. All returns must be processed direct though the returns portal.
• Returns will take 3-5 business days once delivered to us.

If your size is wrong & have paid full price for your item/s, you are welcome to return for a refund ( refunds will incur a $10 re-stocking fee ) Items purchased with a discount, promotional code/ discount or site wide sale (e.g. 20% off) can be returned for store credit only. Sale section items are final. Afterpay items can be returned for store credit only.

Please submit all returns via our Returns Portal here.

Items purchased via afterpay can be returned for store credit or exchange only.

Items purchased during a promotional sale are eligible for store credit.Items listed as final sale ( last chance/sale section & seconds ) cannot be returned.

Customers will need to pay for return shipping costs for all returns ( excluding faulty items. )
We recommend using traceable shipping and checking estimated time of arrival before sending to avoid disappointment. The responsibility of your items is also passed to you until returning parcel is received.

We aim to process your order (pick, pack & prepare for dispatch) within 3-5 business days & ship exclusively with Australia Post. Once your order has been prepared for dispatch you will receive an email with tracking details to follow.

Our Aus Post collection days are Monday and Thursday at 12pm.

Current estimated delivery timeframes below:
• VIC, SA, NSW, QLD, ACT 4-7 business days (express 3-5)
• NT, TAS, WA 7-10 business days (express 4-6)
• Rural: Allow additonal 3-5 days delivery.
• New Zealand (7-14 business days)
• North America, Western Europe, Asia and the Pacific (21-28 business days)
• Rest of the world (25-30 business days)

All orders (both standard and express) are shipped with signature on delivery. Australia Post will text you on day of arrival with option to be left if nobody is home.

Australia
Free shipping over $200 AUD

Standard : $10 flat rate
Express : $15 flat rate

International
New Zealand - $25 tracked signature on delivery
The rest of the world - $35 tracked signature on delivery

Duties & taxes are not included in international orders. Please check import costs for your country to avoid disappointment. We are not responsible for reimbursement of taxes incurred on delivery. 

Share details about your shipping policies, item returns, or customer service.

Yes, we offer free shipping for Orders over $200 AUD on domestic orders.

If you have any questions regarding your tracking or parcel please email [email protected].

In the case that your parcel is returned to us, shipping costs will be charged for re-sending your order. For missing parcels, if a parcel is marked delivered we are unable to claim the contents of your parcel and therefore cannot provide any compensation in the case of theft or delivery to an incorrectly inputted address.
Before submitting an investigation or late parcel inquiry please contact us. 

Once your order has been placed, no cancellations or order changes are permitted. If your order has not been booked for dispatch we can adjust your delivery address. Please email us asap if your address needs amending, or size needs changing.

Please email us & your order number to [email protected]. We will ensure the correct item is sent and will arrange a collection for the incorrect item sent.

Please email an image of the fault or incorrect item and your order number to [email protected] within 3 days of receiving your order. Goods are deemed faulty if received damaged or improperly manufactured. Items damaged from general wear and tear, by accident, through misuse or improper care and laundering will not be considered faulty.